+61 480080027 ? Express Booking

Top ten most popular FAQs

What kind of chemicals do you use to clean your carpets?

Ans: We don’t use any toxic chemicals in carpet cleaning since Champion Cleaners is concerned about the environment and our clients’ health. We exclusively use natural, eco-friendly cleaning products that are highly effective at removing grime and stains.

I am in search of evaporative duct cleaning services. Can you guys perform it?

What should be the time period to have your carpets cleaned by professionals?

What services do you provide?

Do you Provide Limestone Tile Cleaning Services?

Do you Provide Your Upholstery Cleaning Services on Weekends also?

Do you Guarantee your Work?

Can you remove all the dirt from the Ducts?

After booking the appointment how much time will your crew take to arrive at my doorstep?

What are your cleaning procedures?

Can you remove nasty stains from my mattresses professionally?

What is the difference between carpet steam cleaning and carpet dry cleaning?

What kind of tiles do you clean?

Do you Offer Carpet Sanitizing Service?

Are your carpet cleaners certified?

What are the benefits of getting the duct cleaned?

Can you remove stains from my tile floors?

How Much Experience Do You Guys Have in Carpet Cleaning?

Why is it necessary to avail professional tile and grout cleaning services?

Do You Provide Emergency Carpet Cleaning Services?

What duct cleaning services do you provide?

Do you use eco-friendly solutions for curtain cleaning?

How Can I Clean My Carpet by Myself with Natural Cleaning Products?

What is your Carpet Cleaning Procedure?

Do you guarantee your upholstery cleaning services?

What are your Charges for Carpet Cleaning?

How do I Understand if I need Upholstery Steam Cleaning Service?

Where are your Services Available?

Do you Make Duct Renewal for Sydney Houses?

After Getting your Carpet Repair Service, will It be Noticeable to Me or Others that a patch of new fabric is used over the old carpet to cover up the flaw?

Do You Guys Provide Service On Weekends?

Do You Use Any Corrosive Elements in Your Carpet Cleaning Methods?

What are The Benefits of Professional Carpet Cleaners?

What Type of Carpet Related Services Will I Get from Your Company?

I'm looking for someone to clean my evaporative ducts. Are you capable of doing it?

Ans: Yes, we recognize the importance of cleaning the evaporative ducts on a regular basis in order to breathe fresh, clean, and pure air. Evaporative duct cleaning aids in the removal of dust and dirt particles that accumulate over time during long winters. We have certified experts and cleaners on hand to get the job done quickly and effectively.

How often should you get your carpets professionally cleaned?

Ans: To keep moulds, allergies, and grime away from carpets, we recommend having them professionally cleaned every 5-8 months. Carpets that are cleaned on a regular basis preserve their lustre and vibrant colour.

What services do you provide?

Ans:  Champion Cleaners offers numerous cleaning and repairing services in both residential and commercial premises. A few of which are:

  • Duct cleaning
  • Carpet steam cleaning
  • Carpet dry cleaning
  • Carpet repairing
  • Tile and grout cleaning
  • Mattress cleaning
  • Flood damage restoration
  • Curtain cleaning
  • Upholstery cleaning

Do you Provide Limestone Tile Cleaning Services?

Ans: Yes, we provide limestone tile cleaning services. Our trained cleaners are proficient in cleaning all sorts of tiles and grout. With years of experience, our staff has garnered the expertise to offer the best tiles and grout cleaning services at an affordable price. We also implement marble tile cleaning, floor tile cleaning, grout cleaning and resealing tiles services.

Can you remove nasty stains from my mattresses professionally?

Ans: Yes, mostly we are successful in erasing all nasty stains from the mattresses. However, we cannot give you a 100% guarantee on stain removal as certain stubborn stains are very difficult to get rid of. Although, in most cases, stains of urine, vomit and other foul liquids have been removed by our professionals.

What is the difference between carpet steam cleaning and carpet dry cleaning?

Ans: Carpet dry cleaning is performed in cases when a light cleaning is enough and there is no time to dry the carpets. On the other hand, steam cleaning is for deeper level cleaning of heavily soiled carpets. Due to the high temperature of the steam, steam cleaning also offers sanitation of the carpets.

What kind of tiles do you clean?

Ans: At Champion Cleaners, we clean all kinds of tiles and floors. Our professional cleaners use only eco-friendly solutions to clean tiles such as marble, travertine, ceramic, quarry, sandstone, porcelain, limestone, slate, vinyl, granite, terracotta, lino, timber floor, and bluestone, etc. So be it any type of tile you have, we have the ammunitions to clean it!

Do you Offer Carpet Sanitizing Service?

Ans: Yes, we offer carpet sanitisation service as a compulsory final step in our cleaning. We understand how important it is to get rid of the bacteria, moulds, allergens and other pathogens that proliferate in the carpets to maintain the good health of your family. So, our team is always prudent to use effective yet safe disinfectants to eliminate all the unwanted microbes from the carpet.

Are your carpet cleaners certified?

Ans: Yes, we only hire licensed and certified carpet cleaners in our company. In addition to that, we also train them such that you experience only the best carpet cleaning service whenever you hire us.

Are your carpet cleaners certified?

Ans: Duct cleaning is very important to increase the efficiency of your cooling and heating units. Clogged ducts are filled with dust, dirt and germs that spread aerobes in the internal environment, thus, polluting the air, which further causes allergies and other respiratory illness. Cleaning ducts is the only way to maintain the wellbeing of your family and your cooling/heating unit.

Can you remove stains from my tile floors?

Ans: Yes, we have the provision to remove all stains from your tile floors. We use non-toxic tile cleaning solutions that not only remove the stains but also maintain the smooth shine of the tiles. Be it any type of stain, do not worry! Our proficient team will eliminate that by utilising our advanced tools and products.

How Much Experience Do You Guys Have in Carpet Cleaning?

Ans: We have many years of experience that has established us as one of the best carpet cleaning company in Melbourne. Our capable staff has always earned appreciation from our customers for the outstanding services we offer at reasonable prices.

Do You Provide Emergency Carpet Cleaning Services?

Ans: Yes, we provide emergency carpet cleaning services to our customers. We always give top priority to our customers’ needs, hence, we understand how important it is for them to get the carpet cleaned immediately when accidental spills happen. Be it any emergency cleaning situation on any day, any time, we will be there with our skilled staff to assist you. Also, we do not charge any extra fee for the emergency cleaning services we offer.

What duct cleaning services do you provide?

Ans: We offer complete solutions for your ducts from cleaning to repairing:

  • HVAC duct cleaning
  • Centralised duct cleaning
  • Floor duct cleaning
  • Evaporative duct cleaning
  • Air Conditioner repairing
  • Duct Repairing
  • Carbon monoxide testing
  • Ducted heating cleaning
  • Duct sanitising and deodorising
  • Duct mould removal
  • Animal intrusion duct cleaning

Do you use eco-friendly solutions for curtain cleaning?

Ans: Yes, we are very conscious about the well-being of our environment and our customers, so, we only use eco-friendly solutions for curtain cleaning, which are non-toxic, safe yet very effective in removing dirt.

How Can I Clean My Carpet by Myself with Natural Cleaning Products?

Ans: To clean your carpet on your own, we would suggest you apply some cleansers or detergents and then rinse it, or you can vacuum the carpet to get rid of dirt and debris on the surface. Also, for stains, you can rub the stained area with a wet cloth dipped in a cleansing solution. Even though these basic tips may help you a little, for perfect cleaning and disinfection, it is best to hire professionals.

Do you Provide Your Upholstery Cleaning Services on Weekends also?

Ans: Yes, we provide upholstery cleaning services to our customers on weekends as well, since our company’s main goal is to meet our customers’ cleaning needs whenever they arise. As a result, we make ourselves available 24 hours a day, seven days a week, including weekends and holidays, for your convenience.

Do you provide a guarantee for your work?

Ans: Yes, we promise that our cleaning procedures are safe and will not harm your property in any way. However, we cannot promise that every stain will be entirely eliminated because some stains are quite old and may become permanent as a result, but our remedies will undoubtedly lessen them.

Can you remove all the dirt from the Ducts?

Ans: Yes we have a team of highly accomplished professionals who can easily remove all the dirt that has congested your duct. We have advanced tools and machineries to ease the complete process without affecting the surroundings. So, for the best duct cleaning services, call us!

Can you remove all the dirt from the Ducts?

Ans: Yes we have a team of highly accomplished professionals who can easily remove all the dirt that has congested your duct. We have advanced tools and machineries to ease the complete process without affecting the surroundings. So, for the best duct cleaning services, call us!

After booking the appointment how much time will your crew take to arrive at my doorstep?

Ans: We understand how busy our clients are as for them, time is equivalent to money. Hence, we try to reach your premise as fast as we can. We are very disciplined, so if we have set a prior time of visit, then we will be there on time.

What are your cleaning procedures?

Ans: Based on the type of asset to be cleaned, its condition, material and visible stains, we decide the course of cleaning. However, the most common type of cleaning procedures that we employ are dry cleaning, steam cleaning, the extraction process, etc. Also, we only non-toxic products and effective machineries for successful results without side-effects.

What is your Carpet Cleaning Procedure?

Ans: Our carpet cleaning method consists of a couple of steps to ensure that you receive a clean, stain-free, germ-free and fresh carpet at the end of our cleaning. The Carpet Cleaning procedures we follow are as follows:
1. Inspection – Firstly, we conduct a thorough inspection to gauge the fabric type of your carpet and then select the cleaning method accordingly.
2. Vacuuming – After inspection, our efficient team members will vacuum your carpets with HEPA filters to remove dirt, debris and germs that are present on the surface of the carpet.
3. Stain Blotting: – In the following step, we apply an eco-friendly solution to eliminate the stains. We dip a piece of cloth in stain removing solution and then we dab it over the stains to erase it. The solution we use is non-toxic, safe and does not cause any allergies.
4. Steam Cleaning: – In this step, our cleaners will use steam to make sure your carpet is cleaned thoroughly. Steam cleaning also helps in the sanitation of the carpet, hence, it is considered to be one of the best carpet cleaning methods in Melbourne.

  1. Carpet Drying – After steam cleaning, we will let the carpets dry and then sanitise it.
    6. Deodorisation: – It is our final step, which is used to get rid of any musty or foul smell your carpet might have. After deodorisation, your carpets will smell divine and get a new, bright and fresh look.

Do you guarantee your upholstery cleaning services?

Ans: Yes, we guarantee effective upholstery cleaning services to all our customers. We employ the latest tools and products to ensure efficacious results against dirt and stains but at the same time, our procedures are safe for our environment and our customers.

What are your Charges for Carpet Cleaning?

Ans: With time, the upholstery becomes dirty, stained and filled with germs. Upholstery steam cleaning is an efficient means to clean it. Hence, we suggest you to closely follow the below-mentioned signs to understand whether you need upholstery steam cleaning or not.

1.If you discover stains on your upholstery
2.If you find pet hairs on your couch
3. Increasing allergies symptoms in your family suddenly
4.When the leather of your upholstery starts looking old
5.If anyone in your family confronts any skin irritation after sitting on your lounge
6.If the colour of your upholstery fabric starts getting fade.

Where are your Services Available?

Ans: We provide our cleaning services throughout Australia covering all the states and their localities. Based in Melbourne, Champion Cleaners also offers services to clients in other parts of Australia.

Do you Make Duct Renewal for Sydney Houses?

Ans: Yes, we offer duct renewal services for Sydney houses. Basically, not only Sydney, we extend our services to other states and localities in Australia as well.

After Getting your Carpet Repair Service, will It be Noticeable to Me or Others that a patch of new fabric is used over the old carpet to cover up the flaw?

Ans: Whether the patchwork is done to fix the flaw will be noticeable or not depends on the condition of the carpet and the amount of damage done to it. However, our carpet repairing skills are extraordinary and mostly, whenever, we perform our carpet repairing service, the defect is very professionally concealed which is hard to notice at a casual glance.

Do You Guys Provide Service On Weekends?

Ans: Yes, we are completely dedicated to fulfilling all the cleaning needs of our clients, hence we remain available on weekends and holidays also. We understand and respect your busy schedules, therefore, we make sure we are available whenever you need our cleaning services, fitting within your timeframe.

Do Your Carpet Cleaning Methods Contain Any Corrosive Elements?

Ans: No, we do not utilize any potentially dangerous chemicals or solutions. All of our cleaning solutions and disinfectants are environmentally friendly, non-toxic, and non-flammable.

What Are the Advantages of Using a Professional Carpet Cleaning Service?

The following are some of the advantages of hiring a professional carpet cleaner:

  • Sanitation and hygiene are maintained.
  • Stains and grime are entirely eliminated in a short period of time.
  • The skilled treatments restore the carpets to their original state, preserving their colours and charm.
  • They neutralise offensive odours and leave a pleasant scented fragrance.
    Viruses, bacteria, and mites are all eliminated.
  • A professional cleaning will ensure that the atmosphere is totally cleaned and healthy.
  • With proper periodic care, your carpets will seem fresh and you won’t have to undertake thorough carpet cleaning as regularly.

Which Carpet-Related Services Will Your Company Provide?

Ans: Our company offers a variety of high-quality carpet cleaning and repair services, including carpet steam cleaning, carpet dry cleaning, carpet repairing, carpet mould removal, and carpet sanitation and deodorization. Therefore, call us for any carpet-related service!

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